Solo System Product Support

Helpful Videos

See how to assemble your Solo System portable infrared sauna.

Watch how to assemble your Solo Rise.

Frequently Asked Questions

How do I switch between hours and minutes on the Solopad controller?
How do I clean the SoloPad®?
Why isn’t my Solo heating after setting the intensity level?

Reach out to our support team

Support Hours:

9 am – 4 pm (CT) Monday - Saturday

Call Us:

877.292.0020

Attach any supporting documents, including images or videos. (Optional)
Max 5 files (total upload size cannot exceed 30 MB).